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    Real-time reference service for the remote user: From the telephone and electronic mail to Internet chat, instant messaging, and collaborative software

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    Date
    1999-10
    Author
    Meola, Marc
    Stormont, Sam
    Metadata
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    Citation:
    Meola, M., & Stormont, S. (1999). Real-time reference service for the remote user: From the telephone and electronic mail to Internet chat, instant messaging, and collaborative software. Reference Librarian, 32(67/68), 29-40.
    Description
    File not available for download due to copyright restrictions
    URI
    http://dx.doi.org/10.1300/J120v32n67_03
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