The University of Denver's Penrose Library saw a substantial increase in use as a result of several new and enhanced services over a six-year period. In turn, longer operating hours and increased staffing for a 24-hours-a-day, ...

This paper highlights a unique pilot program to test the utility of providing award-winning children’s literature in e-book format at an academic library. A high demand for quality PreK–12 literature exists at many ...

In 2014, access services librarians and professional staff from various institutions all over New Jersey came together at The College of New Jersey, in Ewing Township, to discuss regional trends and issues in access services. ...

The endeavors of the Access Services Department of University of Denver's (DU) Penrose Library is introduced as a six-year case study. The purpose, mission, and functions of the department are described.

This article reports the results of a survey that analyzed the job satisfaction of 361 library access services practitioners. Library access services staff were surveyed and asked to rate job satisfaction based on Maslow's ...

This article presents an analysis of the feasibility of a bookless library in a research setting. As spaces for collections are being converted for increased study and community spaces, many libraries have been moving ...

With the migration from Docutek to Ares Course Reserves management system, the University of Denver's Penrose Course Reserves department reached out to faculty at the university through a mixed methods survey to determine ...

Resource sharing practices are always evolving, with new software, tools, and consortia available to streamline and enhance operations. RapidILL's introduction of RapidR represents a groundbreaking way for libraries to ...

In the spring of 2011, the Penrose Library at the University of Denver began the process of storing all materials, services, and staff to temporary locations in preparation for a building renovation project. The library ...

In addition to circulation interactions, it is shown that access services desks field a wide array of multifaceted interactions. The management at the University of Denver's Penrose Library developed a system of layered ...